Hotel Front Desk Receptionist Job at La Quinta Inn & Suites Wyndham Auburn, Auburn, WA

QkoreWQ3TC9WbW5IVjJ5ZFA0TDlLYUlYMFE9PQ==
  • La Quinta Inn & Suites Wyndham Auburn
  • Auburn, WA

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has at least one year of Opera PMS experience, brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities:

  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Mitigate customer complaints as needed
  • Bookkeeping: keep accurate records of all hotel guest account information
  • Communicate with housekeeping to make sure guest rooms are ready
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications:
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • Exhibits working knowledge of Microsoft Office and reservation management systems
  • Comfortable taking telephone calls and mitigating stressful situations
  • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
  • High school diploma, GED, or equivalent
  • At least one year of experience with the Opera PMS system.
About Company: Located just outside of Seattle and Tacoma, La Quinta® by Wyndham Auburn provides a memorable stay in the Pacific Northwest. Our modern hotel is steps from restaurants, shops, and entertainment in downtown Auburn, and just a short drive from the Muckleshoot Casino, Wild Waves Theme & Water Park, and Tacoma's commercial and museum district. Downtown Seattle and Seattle-Tacoma International Airport (SEA) are also within driving distance. While you're here, settle in with free daily breakfast, a heated indoor pool, and our fitness center.

Job Tags

Work at office,

Similar Jobs

Teva Pharmaceutical Industries Ltd.

Data Author - Global Supply Chain Data Management Job at Teva Pharmaceutical Industries Ltd.

 ...policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other... 

Vail Resorts

Specialist Spa Therapist Job at Vail Resorts

 ...Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: Responsible for providing spa guests with safe and effective massage and various therapy services while consistently exceeding guest expectations. Demonstrates... 

ScionHealth

Clinical Lab Scientist / Medical Technologist CLS - part time days Job at ScionHealth

 ...Approximate percent of time required to travel: 0% Performs other related duties as...  ...chemical, physical, biological science, or medical technology from an accredited...  ...required. Certification as a Medical Technologist or Medical Laboratory Scientist by a nationally... 

BrightKey, Inc

Warehouse Associate / Forklift Driver Job at BrightKey, Inc

 ...team in Annapolis Junction, MD. The ideal candidate will have experience in a fast-paced warehouse environment and a strong commitment...  ...experience as a Warehouse Associate or similar role Must have FORKLIFT EXPERIENCE Must be able to liftup to 70 lbs. Key... 

Robert Half

Attorney - Land Use/Environmental Job at Robert Half

Description Sacramento firm is seeking an Attorney with prior experience in land use, environmental OR public agency law to join our team. Responsibilities: - Efficiently and accurately processing client applications related to land use and environmental law.- Upholding...