Here's a sample Salesforce Administrator Job Description (JD) that you can customize based on your company’s needs: Job Title: Salesforce Administrator Location: [City, State or Remote] Job Type: [Full-time / Part-time / Contract] Department: [e.g., Sales Operations / IT / CRM Team] Reports to: [CRM Manager / Head of Sales / IT Director] Job Summary: We are seeking a skilled and detail-oriented Salesforce Administrator to join our team. The ideal candidate will be responsible for managing, configuring, and enhancing our Salesforce platform to meet business requirements. You will work closely with cross-functional teams to ensure optimal performance of the CRM and provide ongoing support and training for users. Key Responsibilities: Manage day-to-day operations and maintenance of the Salesforce platform (Sales Cloud, Service Cloud, etc.) Create and manage standard/custom objects, fields, validation rules, page layouts, workflows, approval processes, and reports/dashboards. Manage user setup, roles, profiles, permission sets, and security settings. Perform regular system audits and prepare for Salesforce releases. Identify and gather requirements from stakeholders and translate them into scalable Salesforce solutions. Maintain data integrity and cleanliness through deduplication, validation rules, and data imports/exports. Provide end-user support and training; create documentation as needed. Collaborate with developers, business analysts, and external consultants to support system enhancements and integrations. Stay current on Salesforce best practices, new features, and releases. Required Skills and Qualifications: Bachelor's degree in Computer Science, Information Systems, Business, or related field. 2+ years of hands-on experience as a Salesforce Administrator. Salesforce Administrator Certification (ADM-201) is required. Strong understanding of Salesforce architecture, configuration, and administration.
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